Inside UMA: Elizabeth Reazin

At United Medicare Advisors, we pride ourselves in recruiting and training the best of the best. Elizabeth Reazin is just that. Elizabeth came to UMA fresh out of college, ready to make a difference and impact deserving clients. Just eight months after starting—and excelling—as a sales representative, she was promoted to sales coach where she could impact her peers as well.

For Elizabeth, the most rewarding part about being a sales coach is her ability to watch her ‘coachees’ grow, knowing she played a key role in their development. That same rewarding feeling is what she loves about helping her clients as well.

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What have you learned since starting at UMA?

I truly knew nothing about Medicare when I started at UMA, but our training program here is fantastic. By the end of training, you are truly an expert in the field of Medicare—which is something I never thought I would be at 23. I’m able to take that confidence into the call with me and know that I’m the best person to help them.

What do you do in your free time?

Anyone on my team can tell you that my family and friends are the center of my universe. Outside of hanging out with them, I like to run marathons all across the nation. I’ve run the Twin Cities Marathon and the Boston Marathon and I want to continue to do more.

How does running relate to your job?

Like running, being in sales is 100% mental strength. There’s so much to this job that you can’t control, but what you can control is your attitude when you come in. You have to learn to take the little wins when they come and focus on being the best at what you can. If you can do that, you’re going to be good at your job.

What’s the most rewarding part of your job?

Being able to truly help someone who needs it. I treat every client like I’d want someone to treat my grandparents. I saved one woman $400 per month once, and she was so grateful for my support that she cried. She said that because of my help, she would be able to visit her grandchildren in Texas, which just wasn’t possible with her existing policy. Giving her that opportunity was very rewarding for me, and it’s exactly how I’d hope someone would treat my relatives.

What makes you good at your job?

I am extremely personable with my clients. In fact, my calls will often be some of the longest on my team because I will spend 10 minutes talking about the client’s dog. I spend the time to really get to know my client and build trust—that’s what it takes to really make sure you get them not only what they’re looking for, but what they truly need.

What does UMA do differently?

The way we go through the Medicare process. I cannot tell you how many times a client has thanked me for actually explaining the Medicare and enrollment processes—that’s not something they experience often. Our goal is to make sure they actually understand Medicare before they make any decisions. We then take what they say is important to them and use that to help them make the best decision. No one cares about their clients like we do.

You can learn about the UMA difference by giving us a call today at 1 (866) 648-0446.